💰 Refund Policy

At MCC Counselling Helper, we strive to provide high-quality counselling and prediction services. Please read our refund policy carefully before making a purchase.

1. College Predictor Service

Once prediction results have been generated and displayed, the service is considered delivered and the fee is generally non-refundable.

2. Personal Counselling Service

Refund requests for counselling services are reviewed on a case-by-case basis.

• • Refund requests must be submitted promptly.
• • If counselling has not started, a refund may be considered.
• • Once counselling sessions or guidance have begun, refunds may not be available.

3. Technical Issues

If a payment is deducted but the service is not delivered due to a technical issue, please contact us for assistance.

4. Processing Time

Approved refunds, if any, may take 5–10 business days to reflect in your original payment method depending on the payment provider and banking system.

5. Non-Refundable Situations

• • Change of mind after service delivery.
• • Admission outcome not matching expectations.
• • Counselling authority decisions or seat allotment results.
• • Incorrect information provided by the user.

6. Contact Support

For refund-related questions, please contact us through the Contact Us page. Our team will review your request and respond as soon as possible.